Privacy Policy
Last Updated: August 6, 2026
The Sugar Room Natural Hair Removal ("The Sugar Room," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, book appointments, use our services, or otherwise interact with us ("Consumers").
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
We collect personal information that you voluntarily provide when you:
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Schedule an appointment
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Complete a consultation or intake form
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Contact us by phone, email, text message, or through our website
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Subscribe to newsletters or promotions
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Purchase products or services
This information may include:
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Full name
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Email address
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Telephone number
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Mailing address (if provided)
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Appointment history
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Payment information (processed securely through third-party payment processors)
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Any additional information you voluntarily provide
SMS/Text Messaging
If you provide your mobile phone number, you consent to receive appointment reminders, confirmations, customer service communications, and promotional text messages from The Sugar Room Natural Hair Removal.
Message and data rates may apply. Message frequency may vary.
You may opt out of marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
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IP address
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Browser type
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Device type
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Operating system
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Website usage information
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Pages viewed
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Date and time of your visit
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, doing so may affect certain website functionality.
2. How We Use Your Information
We use the information we collect to:
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Schedule and manage appointments
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Provide professional hair removal and skincare services
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Process payments
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Respond to inquiries
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Send appointment reminders and confirmations
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Communicate important business updates
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Send promotions, special offers, and marketing communications (with your consent where required)
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Improve our website and customer experience
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Maintain business records
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Comply with legal obligations
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3. How We Share Your Information
The Sugar Room Natural Hair Removal does not sell or share your personal information with third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party providers who assist with:
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Online appointment scheduling
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Payment processing
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Email communications
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SMS messaging
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Website hosting
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Business management software
These providers are permitted to use your information only as necessary to perform services on our behalf.
Legal Compliance
We may disclose personal information when required by law or when necessary to:
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Comply with legal obligations
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Respond to lawful requests
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Protect our rights or property
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Protect the safety of our employees, clients, or others
Business Transfers
If The Sugar Room Natural Hair Removal is sold, merged, reorganized, or transfers ownership, customer information may be included as part of the business assets transferred. Any successor business will continue to protect your information in accordance with this Privacy Policy.
4. Your Privacy Rights
Depending on applicable California law, you may have the following rights regarding your personal information:
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Request access to the personal information we maintain about you
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Request correction of inaccurate personal information
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Request deletion of your personal information, subject to legal exceptions
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Request information about how your personal information has been collected and used
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Request a copy of your personal information in a portable format where applicable
To exercise any of these rights, please contact us using the information below.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, misuse, or alteration. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children without appropriate parental consent.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
The Sugar Room Natural Hair Removal
311 F Street, Suite 102
Chula Vista, CA 91910
Phone: (619) 500-6484